← All case studies

Local SEO Case Study: Fixing a Google Business Profile That Pointed to the Wrong Country

A payments company serving the UAE had a Google Business Profile that showed a Michigan address. This is how we scoped the fix, and what we will measure.

Client:
A UAE payments company
Market:
Dubai, UAE
Period:
August to October 2026
Status:
Diagnosis and launch plan. No results yet.
0
keywords in positions 2 to 10 in the starting audit
1
ranking position for its own brand name, its only strong result
7
access items requested to start the fix

The situation

The client sells payment services to UAE businesses from an office in Dubai Silicon Oasis. Its marketing site had been built for a US audience. Its Google Business Profile still showed a Michigan location.

What the audit found

  • The audit graded a US homepage, not UAE demand. It did not cover Arabic, local payment rails or whether a Dubai buyer could find the company.
  • The business ranked first for its own brand name but not for anything a Dubai buyer would type.
  • Keywords in positions 2 to 10: none. The company was visible for its own name and little else.
  • The Google Business Profile needed a Dubai address and service area.

What we set up

  1. Access first. A seven-item list: Search Console, Analytics, Google Ads, Business Profile, Cloudflare, the code repository and DNS. The site runs on Next.js, so SEO fixes go into the code, not a WordPress admin.
  2. Profile correction: a Dubai address, UAE service area, correct categories and consistent name, address and phone details.
  3. Local schema and hreflang so the right pages serve the UAE.
  4. Citation plan: a tracked list of UAE directories and business profiles, each marked "unverified" until a person opens the sign-up page.

Results so far

There are no outcome figures yet. The work was at the plan stage when this page was written. We will publish map-pack visibility, profile views, calls and direction requests once the profile is corrected and has a few weeks of data.

What we will measure

MeasureSource
Local pack position for 10 Dubai queriesManual checks from Dubai
Profile views, calls, direction requestsBusiness Profile insights
Branded versus non-branded clicksSearch Console
Enquiry forms from UAE visitorsAnalytics

Lessons

  • A US-style audit can grade a site well and still miss the market.
  • Fix the Business Profile location before building anything else.
  • Be clear about what is verified. A citation list is a plan until accounts exist.
Client details are anonymised. Figures come from the client's Google Search Console exports, site audits and our own checks, as dated above.

Your Customers Are Already Searching.

Let's find where your business can be more visible — and build the strategy to get there.